Bank ‘glitch’ Sheffield customers unable to access wages

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A SHEFFIELD man and his son were among millions of customers left without money after a ‘technical glitch’ affected their bank accounts.

Christopher Oates, aged 50, from Gleadless Valley and his son Kieran, 20, were unable to access their wages after 12 million NatWest and RBS customers were left unable to access their accounts because of a major technical fault.

The problem started on Thursday afternoon and was not sorted Friday.

Mr Oates’ wife Julie said: “My husband is waiting for a week’s wages and my son is waiting for two.

“We’ve got no food in and bills to pay. It’s not good enough.”

Customers were left unable to receive money or pay bills because of a major technical fault.

Many were blocked from taking money out of cash machines, while others had internet supermarket food deliveries stopped after payments were rejected.

NatWest and RBS were unable to say when the problem would be fixed but insisted they were ‘working hard’ to deal with it.

Debit cards were barred at tills, including hotel checkout desks, airports and petrol stations.

Thousands of others discovered their salaries had not been paid in.