South Yorkshire rail passengers ‘happy with services’

Rail satisfaction levels have remained around the same for train operators that serve Sheffield

Rail satisfaction levels have remained around the same for train operators that serve Sheffield

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Most rail passengers across South Yorkshire and North Derbyshire are satisfied with the service they receive from different operators, a new study has found.

But the biggest gripes included concerns about how delays are dealt with, the amount of room for passengers on trains and the value for money of tickets.

Around 27,000 people were interviewed around the country for the National Rail Passenger Survey by Passenger Focus, with 82 per cent satisfied with their last journey.

 

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