Less abuse for Sheffield hospital staff

Andrew Cash
Andrew Cash

Fewer staff at Sheffield’s hospitals are being abused at work - but workers’ overall motivation levels are among the country’s lowest, a new survey has revealed.

The NHS Staff Survey quizzed 15,000 workers at sites including the Northern General, Royal Hallamshire, Weston Park and Jessop Wing hospitals.

The poll, which covers 2013, found more staff would recommend Sheffield Teaching Hospitals as a place to work or receive treatment than the national average.

Just over 25 per cent said they had been harassed, bullied or abused by patients, relatives or the public - down from 32 per cent in 2012.

Around three quarters of workers surveyed said they felt satisfied with the quality of care they were offered.

However, Sheffield’s adult hospitals scored among the lowest 20 per cent of the country’s trusts for staff motivation.

Just over 60 per cent said they had to work extra hours - still less then the national average of 70 per cent.

Sir Andrew Cash, chief executive of Sheffield Teaching Hospitals, said: “I am delighted the results show the majority of our staff would recommend the trust as a place to receive care or, indeed, to work.

“We are very fortunate to have some of the best people in the NHS working in our hospitals and in the community and the survey results give an opportunity to see how we can further support all our staff to do the best they can.

“Helping staff achieve a healthy work-life balance continues to be a priority, as well as doing all we can to ensure our staff are fully supported and encouraged to play an active part in shaping how care and services are provided.”

At Sheffield Children’s Hospital the number of staff experiencing physical violence at work dropped from 12 per cent to seven per cent.

But only half of workers said hand-washing materials were always available - down from 60 per cent in 2012.