Patients give Sheffield hospitals their seal of approval

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MORE than 95 per cent of patients at Sheffield’s adult hospitals were pleased with care they received last year, according to a national inpatient survey.

The survey results, published today by the Care Quality Commission, put Sheffield Teaching Hospitals in the top 20 per cent of the country’s hospitals for key care criteria such as emotional support, privacy and speed of treatment.

Some 816 inpatients who received care in the community or in one of five adult hospitals – the Northern General, Royal Hallamshire, Weston Park, Jessop Wing and Charles Clifford – were sent surveys by the Care Quality Commission.

And more than 95 per cent said they had received ‘excellent’, ‘very good’ or ‘good’ care.

The accolade comes after Sheffield Teaching Hospitals were last year named the best in the North of England in the independent Good Hospital Guide.

Morris Worth, aged 67, from Olive Grove, Sheffield, who is currently being treated in the Royal Hallamshire after suffering a stroke five weeks ago, said: “The care I have received has been excellent, the staff have been so caring and have kept me well informed.”

The retired steel erector added: “Nothing is ever too much trouble for the staff, even on such a busy ward.”

The survey responses also revealed patients wanted improvements in communication between hospitals and GPs, so they are written in a way patients can understand.

Hilary Chapman, chief nurse and chief operating at the hospitals, said: “Our staff work extremely hard to deliver the best possible care and the survey is testament to this dedication.

“However, we are never complacent and will be exploring where we can make improvements.”