Sheffield pensioner billed for lost mobile phone

Tom Williams
Tom Williams

A PENSIONER was sent a mobile phone bill demanding nearly £90 - for a handset he lost months earlier.

Tony Williams, aged 68, of Newgate Close, High Green, took out a contract on a Blackberry smartphone from the Carphone Warehouse on Fargate, Sheffield.

Mr Williams said he lost the handset six weeks later while walking to his local shops, but the phone company carried on billing him regardless.

The former school caretaker claimed he took out insurance when he bought the phone but the shop told him he wasn’t entitled to a replacement as he wasn’t covered.

“I just want it squaring up now,” said Mr Williams.

The Blackberry 9360 was on a two-year Orange contract for £25 a month, starting last November.

Tony received bills for £26, £50 and £86 in February and March, but didn’t pay them.

Mr Williams’s daughter Jessica, 26, from Pitsmoor, said: “I think the service stinks.”

A Carphone Warehouse spokesman said the insurance policy had been taken out but cancelled.

“We recommend that Mr Williams contacts his network provider as soon as possible to inform them that the phone has been lost,” he said.